Shuttle Prestige

Shuttle Prestige

Privacy Policy

Introduction

Welcome to Shuttle Prestige! 

We are committed to protecting your personal data and ensuring your privacy when you use our services. This Privacy Policy outlines how we collect, use, and protect your information when you book our private transfer services via our website. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with the best service possible, we collect the following types of information:

Personal Information
When you book a shuttle service with Shuttle Prestige, we may collect:

  • Name
  • Contact Information (email, phone number)
  • Payment Details (credit card information, billing address)
  • Travel Information (Pick-up and drop-off locations)
  • Special Requests or Preferences
 

Usage Data
We also gather information on how you interact with our website, including:

  • IP Address
  • Browser Type and Version
  • Pages Visited
  • Time and Date of Access
  • Referring Site Information
2. How We Use Your Information

We utilize the information we collect for several key purposes:

  • Booking and Managing Your Transfer: To process your reservations and provide the requested services.
  • Customer Communication: To keep you informed about your booking status, any changes, or important updates.
  • Website Improvement: To analyze usage patterns and enhance our website’s performance and user experience.
  • Compliance and Legal Obligations: To adhere to legal requirements and protect our rights.
  • Customer Support: To assist with inquiries and provide customer support.
  • Promotional Communication: With your consent, to send you information about special offers and services.
3. Sharing Your Information

Shuttle Prestige respects your privacy and does not sell or rent your personal data. We may share your information with:

  • Service Providers: Partners who assist in delivering our services, such as payment processors and drivers.
  • Authorities: If required by law or to safeguard our rights and comply with legal obligations.
  • Analytics Services: Third-party providers that help us analyze website usage and improve our services.
4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access Your Data: Request a copy of the data we hold about you.
  • Correct Your Data: Update or correct your information if it is inaccurate or incomplete.
  • Delete Your Data: Request the deletion of your data, subject to certain conditions.
  • Restrict Processing: Limit how we use your data under certain circumstances.
  • Withdraw Consent: Withdraw your consent for processing your data at any time.

To exercise these rights, please contact us at +33664834109.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that collect information about your website usage. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

Since our services cater to international customers, your data may be transferred and stored in countries outside your own. We ensure that any data transfer complies with applicable data protection laws and that your data remains protected.

9. Changes to This Policy

Shuttle Prestige may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via email or a prominent notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: +33664834109

Thank you for choosing Shuttle Prestige. We value your trust and are dedicated to ensuring your privacy and security.